Contact Us
We're here to help with your property analysis needs
Get in Touch
Have questions about our property reports or need assistance? We're here to help!
How We Can Help
Email Support
Reach us directly at info@propreports.co.nz
We typically respond within 24 hours during business days.
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM (NZST)
Saturday - Sunday: Closed
Report Issues
Having trouble with a property report? Let us know and we'll resolve it quickly.
Technical Support
Need help navigating our platform or accessing your reports? We're here to assist.
Billing Questions
Questions about subscriptions, payments, or refunds? Contact our billing support.
Frequently Asked Questions
How long does it take to receive a property report?
Reports are typically generated and delivered within 5-10 minutes of purchase completion.
What payment methods do you accept?
We accept all major credit cards and secure online payment methods through our payment processor.
Can I get a refund if I'm not satisfied?
Refunds may be issued within 7 days of purchase if a report contains demonstrable errors. See our Terms of Service for full details.
Do you cover all of New Zealand?
Yes, our database covers properties throughout New Zealand, including both urban and rural areas.